We (the whole family) were so well looked after by Thomas we went back to buy our 2nd car from Durham VW!! Helpful staff, never felt pressured into making a purchase, good kid facilities (for a garage) and the staff are all versed in entertainment techniques whilst the adults sort out their paperwork.
I had been searching for a new vehicle. Walked into the dealer and spoke with salesman Thomas Rutledge. We test drove a few cars and I was able to leave that day with a newly used 2015 Jetta that met all the criteria of what I was looking for in a car. Extremely pleasant experience and would definetly recommend people do business here.
My husband And I were looking for a larger car. I currently have a Volkswagen so naturally we looked at other Volkswagens first. We went SO many places and were disappointed with our experience at each sales center. Then we walked into Volkswagen of Durham and met Norman. Not only was it a genuineNo pressure sales environment, but Norman has continued to help my husband and I in our car search... even though didn’t buy a car that first meeting. When we go to get a car, we will be going to Volkswagen of Durham and buying from Norman for Sure!
Wonderful staff great experience will be back when need another vehicle
Drew Velez, you're the best!
I had a great experience buying my first car from here. Pete Rubio was a great help, very patient;and the finance manager found me the best deal possible. Would definitely be back for my future car needs.
Didn't buy, yet, but experience looking was excellent. Salesman, Paul, was professional and kind. They were very upfront about pricing, which I prefer. Their service department for my older VW is also professional.
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